1 – What does L&D need to do to survive in the 21st century – Helen Blundon
I get pangs of disappointment when I see the business working on exciting projects and initiatives that affect our customers but L&D doesn’t even get an invite to play with them anymore because of our stereotyped image. Or, the business may not see the relevance of L&D’s involvement. It’s like organising a fabulous party and then someone asking, “did you invite Uncle Bert?” and you cringe knowing that having Uncle Bert at your party will put a dampener on everyone’s spirits. He will tell everyone what they should and shouldn’t be doing; how parties were organised in his day; how if we don’t have an objective for the party we won’t be able to measure it’s success; and how the new-fangled parties with all their technical gadgetry and glitz of today really are of no value. I don’t want L&D to be Uncle Bert.
2 - The yield of happiness - Jay Cross
Earlier this year, Jay Cross made a commitment to educate businesses on the importance of bringing emotions into the workplace. He has been experimenting with a number of methods to increase satisfaction in the workplace, feeling that meditation and positive thinking are integral to boosting employee wellbeing and relieving stress. To enable businesses to see the correlation between levels of happiness and productivity, Jay has produced an app called “Blips”, a happiness monitor that will be available on all portable devices. The app will provide solid numbers and allow organisations to understand the overall levels of contentment throughout the office. These figures can later be analysed and compared to productivity and quality levels which will allow organisations to understand the change needed.
Fostering conversation can be helped by appropriate technologies and processes, but most importantly it requires skills, both at executive level and through the organization.
4 - Jay Cross: informal learning guru - Donald Clark
Cross is often ahead of his time and with one simple, diagram, he opened our eyes up to the fact that most learning is informal yet almost all the spend is on formal courses. … Note that he has never claimed that formal learning should be abandoned, only that informal learning needs to be recognised and supported. Cross has all the charm of a Berkley liberal but when it comes to training he has bite.