Determinism, Best Practice, and the ‘Training Solution’ - Charles Jennings, 3 January 2012
“We first need to identify best practice” is a cry often heard in HR and L&D departments as organisations set out on their journey to develop a high performing workforce. “What’s wrong with that, then?” you may ask. There’s absolutely nothing wrong with seeing how other organisations achieve their results and trying to learn from them. But do not assume that if you do the same then your results will mirror theirs. That is simply bowing to determinism.