LIBRARY: Community managers and management

Reading List Index
Building a Collaborative Culture Reading LIst
Thanks to Nicola Avery for her contribution of links

2010

I started a blog but no one cared, Social Media Strategery, 8 January 2009

2009

Community management: The "essential" capability of successful Enterprise 2.0 efforts, Dion Hinchcliffe, ZDNet, 28 September 2009

Seed, feed and weed, Clark Quinn, Learnlets, 17 September 2009

How to build an online community, community spark, 14 September 2009

How to kick start a community - an ongoing list, Jeremiah Owyang, Web Stategy, 14 August 2009

The iceberg effect of community management, Rachel Happe, The Social Organisation, 6 August 2009

Online community building strategy: good advice from Nancy White, Robin Good, 29 July 2009

18 ways to engage users online, free ebook, Angela Connor, 2009

Do start up companies need community managers, ReadWriteWeb, 15 July 2008

The world's most valuable brands: who's most engaged? Engagementdb, July 2009

5 myths of community management, Amber Naslund, altitude, 30 June 2009

Introducing the ReadWriteWeb Guide to Community Management, 14 May 2009

The 10 commandments of community management, Get Satisfaction presentation, April 2009

5 essential traits of a community manager, Stuart Foster, Mashable, 6 April 2009

Coaching a community, Laura Brunow Miner, A List Apart, 24 March 2009

Online Community Managers: What do they do?, Web Worker Daily, 30 January 2009

2008

The state of online community, Bill Johnstone, Forum One Networks, November 2008

6 stupid mistakes companies make with their online communities, CIO Mag, 13 November 2008

How to build vibrant communities, Peter Reiser, October 2009

Essential skills of a community manager, Chris Brogan, 23 July 2008

Do start up companies need community managers, ReadWriteWeb, 15 July 2008

Community: from little things, big things grow, A List Apart, 6 May 2008

On managing a community, Chris Brogan, 28 April 2008

Managing online forums, Patrick O'Keefe

2007

10 Tips to online community success, Coreen Bailor, destinationCRM.com, 22 August 2007

Bringing online community into the enterprise, Abby Shaw, 2007

What would Dr Seuss say about communities, Dawn Foster, Slideshare presentation, 2007

2006

Mapping the value of employee collaboration, McKinsey Quarterly, August 2006

Online Community toolkit, Nancy White, Full Circle, June 2006

2005 and earlier

Enabling distributed learning communities via emerging technologies - Part 1, Chris Dede, THE Journal, September 2004

Enabling distributed learning communities via emerging technologies - Part 2, Chris Dede, THE Journal, October 2004

Talk about talk: are discussion forums worth the effort, Paul Maharg & Patricia Kellar, Glasgow Graduate School of Law, 10 January 2004

Designing and managing effective online discussions, Greg Bensfield, 27 June 2002 [PDF]