Jane Hart
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Jane is a Social Learning Consultant, and
Founder of the Centre for Learning & Performance Technologies (C4LPT)

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JANE'S ARTICLES & PRESENTATIONS
Creating a Social Learning Environment
LearnTrends Online Conference, November 2009


Notes & Screenshots

Organisations have concerns with use of free social media tools for INTERNAL use

  • personal and organisation data scattered over Internet
  • muddling of personal and organisational data - which might lead to embarrassment for the organisation or individual
  • need for different logins - different interfaces - can prove confusing/overwhelming
  • difficulty in providing tech support for huge range f tools

Many organisations do recognise

  • value of social media for learning - for millenials and others
  • existing systems don't provide them with the functionality they need. 

They are looking for:

  • a coherent strategy - rather than a mishmash of tools
  • low cost system - doesn't require huge budget and need to beg for more money
  • a strategy/solution that will grow with them - recognise today's systems in perpetual beta and can't fix on one system for next few years - but don't want upgrade costs
  • a solution that will support both formal and informal learning and collaborative working in the organisation
  • a solution that is private and secure

Elgg www.elgg.org is

  • free, open source engine Elgg
  • fully customisable, configurable and extensible – both in terms of functionality and look in feel - through the core code and plugins produced by Curverider, a UK company, and through plugins developed in the Elgg community.
  • access to an integrated suite of social media tools within a seamless interface – with one log in.
  • can create a more functional environment for social and collaborative learning – than say some other social networking tools, like Ning – which are more about supporting relationship building and discussion than collaborative working and learning
  • provides a SUPPORTING infrastructure rather than a PRESCRIPTIVE one - for different users to use AS they wish – and can be set up to provide a very secure, private environment.
  • requires a LAMP or WAMP stack, that is Linux or Windows PLUS Apache, MySQL and PHP.

SoLEARN: www.c4lpt.net is

  • more than social networking - a place  for learning professionals to find out how they could use Elgg to work and learn collaboratively.
  • originally a "Social Learning Network" now
    have focused on using it as a place to host both courses and resources about social learning.

Features

  • Dashboard provides an overview of activity on the site–  that is what you have permission to see; r site announcements, recent members

  • Access to a range of social media tools

    • to read and write blogs,
    • to save, share and view bookmarks ,
    • to save and read RSS feeds,
    • to upload and share files,
    • to create pages and wikis –
    • and even to use a Twitter-like service, called the wire, to keep other site members updated

  • Users can create profile pages with information about themselves.  Members establish relationships with one another and profile page widgets are populated with a member’s content and activity in the site. Members can communicate with one another via internal messaging system or chat bar on the bottom

  • All the activity on the site takes place in groups. Any member can set up a group – which can be open (to anyone to join) or closed (for invited members only).  Groups can be set up for formal social courses or for group working and learning purposes.

  • The Introduction to Social Learning is an informal group space to find out more about social learning.  Here members can

    • access and comment on content
    • upload and share group files
    • have group discussions
    • share, access and commment on group bookmarks
    • post to and read others postings in the group blog

Here are two examples of social learning environments I've implemented:

ConnectingUEL

  • Social networking site at the University of East London.
  • Pilot groups were set up for different teams and projects around UEL – including spaces to support formal class groups, student study groups and other project groups
  • Site further customised by UELConnect  It now supports single sign=on; and has new branding
  • "Connecting UEL is NOT another VLE like UELPlus (Blackboard). UEL Plus is a structured learning and teaching environment, whereas Connecting UEL is an informal system that enables communication and collaboration.”
  • ConnectingUEL is being used for different purposes within the university: formal social learning; social networking and collaborative working

WWF learn2perform

  • Worldwide Fund for Nature's learn2perform (= learn in order to perform, and learn how to perform) provides a social learning and collaboration platform for all WWF employees worldwide.

  • Currently they have over 350 users worldwide on the site and have set up a number of different groups - e.g. for formal social learning, a virtual discussion area for a face to face event, and a pre-induction group space to help new WWF staff integrated quickly into the organisation

Lessons learned

  • Platform choice –  choosing the most appropriate platform is important for your SLE – whether it be Facebook, Ning or Elgg. Each has their pros and cons – consider these carefully,  See my  comparison chart of the three platforms according to different criteria – which you can access at my site.
  • Terminology – the name of the site and its description is important. Do you call it a "social network", "social environment" or "collaboration platform"? or even use the term social?  Naming of terms like friends is key – OK for Facebook, but not for business; I’ve changed this to Contacts and Colleagues in different sites
  • Piloting – make sure the size is right; community projects require numbers; group projects can be smaller
  • Growth - let the site grow naturally and organically - tend it and nurture it but don’t force it. Slow steady growth is better than fast use and then tail-off. Evolution is better than revolution!
  • Promotion – when promoting the site, viral marketing techniques work well – ie don’t force everyone on it as a user – work with groups that are enthusiastic– let them talk about it; sooner or later others will want to join in,
  • Usability -  bear in mind that when people that have used other social networking systems will be influenced by them;  new users seem to adapt faster – they have no preconceived ideas of what it should look like.
  • Success measures - don’t worry about stats – number of users, number of posts, number of discussion. Focus on the value that it is bringing to the different groups. Get groups to say how they will determine whether their own group space has been successful.  This will probably be in terms of better communication, easier collaboration, increase in productivity or performance etc – rather than how many times X or Y made a blog posting.

Would you like some help in implementing your own Elgg-powered social learning environment?  Find out more here: Social Learning in a Box

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