Problem solving on Twitter

If you have a question or problem you would like help with, then you can easily turn to your community to get help finding an answer.  Very shortly some one will come back with a possible solutions. This might be a general question or a learning-specific question. So, for example:

– Students can ask questions of their learning community about a project or assignment; other students can then help rather than just the instructor

– Teachers and other learning professionals can ask questions of their professional learning network, e.g. ask questions about recommended books, tips, techniques or advice, or resources for a topic

When asking questions on Twitter, Darren Prowse recommends the following:

  • Keep questions relevant
  • Acknowledge answers
  • Be willing to answer your own questions
  • Don’t just ask them and run
  • Leave space for answers and consideration

In addition to asking questions of your community, here are some other ways of finding answers to problems on Twitter.

  • TweetBrain – here you can tap into the wisdom of the whole Twitter community.
  • iKnowTweet – site for finding out information, posting questions and providing answers
  • TwitHelp – Give and get help in the Twitter community

Example of educational problem solving on Twitter

In this example, third graders found a skeleton and put a “shout out” on Twitter to find out what it was.  You can read the full story here: CSI Twitter – Twitter for Crime Scene Investigation, Langwitches blog, 4 December 2009

Further reading

6 Twitter web applications that help us with our questions and answers,, 19 March 2010

5 Ways to Get Your Questions Answered on Twitter, Stan Shroeder, Mashable, 21 April 2009