Here are the latest results of the Learning in the Workplace survey taken by over 3,500 people worldwide*, who rated the importance (value/usefulness) of 10 different ways of learning in the workplace, and ranked by their combined Very Important + Essential scores. The red shaded areas and red figures highlight where the most responses have been received,
|Rank||Results of the Learning in the Workplace survey
|1||Knowledge sharing within your team||2%||11%||30%||57%||87%|
|2||Web search for resources (eg Google)||2%||18%||32%||48%||80%|
|3||General conversations and meetings||2%||19%||39%||40%||79%|
|4||Personal & professional networks and communities||3%||22%||38%||37%||75%|
|5||External blogS and news feeds||11%||28%||37%||24%||61%|
|6||Content curated from external sources||9%||33%||38%||20%||58%|
|7||Self-directed study of external courses||13%||34%||35%||18%||53%|
|8||Internal company documents||13%||40%||30%||17%||47%|
|9||Internal job aids||20%||36%||29%||15%||44%|
These results show that company training/e-learning is the lowest rated way to learn at work, and knowledge sharing within teams (together with other autonomous/self-organised ways of learning) are the most valued ways to learn at work.
What does this mean for L&D departments? It suggests the focus of their work should be in the areas that are seen as high value, e.g.
- supporting knowledge sharing in work and project teams across the organisation
- building the NEW personal and social learning skills that will ensure all employees can thrive in today’s workplace.
- developing self-service resources in more usable and popular formats
Looking for some help with these new areas of work, try our online workshops
*Who took the survey?
- Sex: Male: 40%; Female : 60%
- Age: <30 : 7%, 31-40 : 27%, 41-50: 33%, 51-60 : 26%; >60 : 7%
- Job type: Non-managerial+other: 52%, line managers: 8%; middle: 20%, senior: 20%
- Function: 49% HR/L&D, 51% from all other functions (incl 9% IT, 5% Sales & Marketing)
- Industry: 35% edu-related; 65% non-edu related (incl 10% technology, 12% Government, 9% financial services, 5% healthcare, 4% retail)
- Organisation size: 64% from orgs with more than 250 people, evenly split between other org sizes
- Location: In 55 countries incl USA (32%), Australia (12%), Canada (7%), UK (20%) and other countries in Europe, South America & Asia
Note: The full data will be available in my upcoming book, Modern Workplace Learning