Learning in the Workplace Survey: Results

Here are the latest results of the Learning in the Workplace survey taken by over 3,500 people worldwide*, who rated the importance (value/usefulness) of 10 different ways of learning in the workplace, and ranked by their combined Very Important + Essential scores. The red shaded areas and red figures highlight where the most responses have been received,

Rank Results of the Learning in the Workplace survey
at C4LPT.co.uk
Not
important
Quite
important
Very
important
Essential VIP +
Essential
 1 Knowledge sharing within your team  2%  11% 30%  57% 87% 
 2 Web search for resources (eg Google) 2% 18% 32% 48% 80% 
 3 General conversations and meetings  2% 19% 39% 40% 79% 
 4 Personal & professional networks and communities 3%  22% 38% 37% 75%
 5 External blogS and news feeds 11%  28%  37% 24% 61%
6 Content curated from external sources 9% 33% 38% 20% 58%
 7 Self-directed study of external courses  13% 34% 35% 18% 53%
 8 Internal company documents  13% 40% 30% 17% 47%
 9 Internal job aids  20%  36% 29% 15% 44%
 10 Company training/e-learning 23%  40% 22% 15% 37%

These results show that company training/e-learning is the lowest rated way to learn at work, and knowledge sharing within teams (together with other autonomous/self-organised ways of learning) are the most valued ways to learn at work.

What does this mean for L&D departments? It suggests the focus of their work should be in the areas that are seen as high value, e.g.

  1. supporting knowledge sharing in work and project teams across the organisation
  2. building the NEW personal and social learning skills that will ensure all employees can thrive in today’s workplace.
  3. developing self-service resources in more usable and popular formats

Looking for some help with these new areas of work, try our online workshops

*Who took the survey?

  • Sex: Male: 40%; Female : 60%
  • Age: <30 : 7%, 31-40 : 27%,  41-50: 33%, 51-60 : 26%; >60 : 7%
  • Job type: Non-managerial+other: 52%, line managers: 8%; middle: 20%, senior: 20%
  • Function: 49% HR/L&D, 51% from all other functions (incl 9% IT, 5% Sales & Marketing)
  • Industry: 35% edu-related; 65% non-edu related (incl 10% technology, 12% Government, 9% financial services, 5% healthcare, 4% retail)
  • Organisation size: 64% from orgs with more than 250 people, evenly split between other org sizes
  • Location: In 55 countries incl USA (32%), Australia (12%), Canada (7%), UK (20%) and other countries in Europe, South America & Asia

Note: The full data will be available in my upcoming book, Modern Workplace Learning