
It is clear many individuals are USING THE SOCIAL WEB FOR THIER OWN PERSONAL AND PROFESSIONAL DEVELOPMENT. But for this to be effective it needs to be underpinned by effective Personal Knowledge Management (PKM).
Harold Jarche, in PKM is not a technology, defines PKM as
“A set of processes, individually constructed, to help each of us make sense of our world, work more effectively, and contribute to society.”
He calls this process: Seek-Sense-Share as shown in the diagram below:

Harold has also produced this short video .
Importance of PKM
Harold Jarche, in Supporting workplace learning, uses a great little diagram to show that -
“It takes much more than courses delivered through a learning management system to support workplace learning in the network era …
“The basic building block, in my experience, is personal knowledge management. People who can seek new information, make sense of it, and share it with their colleagues, will be an asset to any work team. However, they need access to their learning networks while at work, and this is often a challenge. Reduce these barriers, and support PKM practices, and the organization will benefit.”
PKM is also fundamental skill for successful social collaboration and social learning in the organization, as Harold shows in this diagram taken from his post, To learn, we must do

PKM Online Workshop – at the Social Learning Centre
- Personal Knowledge Management : This online workshop provides tips and techniques how to connect with the digital reality of our connected society.
Led by Harold Jarche
Selected quotes from selected readings
- Barriers to PKM- Harold Jarche, 31 August 2012
“In my opinion, a major barrier to adopting PKM practices is the perception that it will take more time, when in fact, most people waste a lot of time on existing work habits that could be changed. Another reason is the baggage of our education and training systems, which tell us that we cannot learn for ourselves and need an expert or teacher to always guide us.”
- Please tell me about your PKM – Harold Jarche, 28 August 2012
I think that asking, “What can you do for the organization today?”, would be a better way to start an interview. … Imagine an interview beginning with, “Good day, Mister Jones, please sit down and tell us about your PKM.” Other questions could follow:
- How do you keep your learning up to date?
- With whom do you learn?
- How do you capture your learning?
- How do you narrate your work? Please show us an example …
- How do you stay current in your field?
- How diverse is your network? Could you give us some examples?
- How would you begin to look at the following problem, which is out of your normal scope of work …”
- Connecting learning and work and life, Harold Jarche, 19 August 2012
“A key part of PKM is connecting our networks, our communities, our work, and our lives together in order to make sense, be more productive, and open ourselves to serendipity. It’s a holistic approach, not one that compartmentalizes work and life, but something that helps us to make sense of the whole messy, complex world we live in. As such, it’s always a work in progress, but it starts by connecting to others.”
- PKM is not a technology - Harold Jarche, 17 August 2012
“PKM is not a technology, an enterprise system, a piece of software, or a platform. If anyone is selling you a PKM system, they do not understand it. Walk away before you waste your money. The best technology for enabling PKM is the Internet. People don’t need anything else, other than getting rid of barriers that impede their learning. These barriers include social media policies, firewalls, inefficient work practices, defining people by their job, and many others, too numerous to name. Usually the barriers stem from the organizational structure or from management.”
- From Learning Management to Personal Knowledge Management, Jane Hart, Learning in the Social Workplace, 11 August 2012
“So whilst most organisations focus on training their people for specific jobs within their own organisation, ensuring they remain compliant and meet statutory regulations, and managing the whole process, the real learning of most knowledge workers is taking place outside the organisation in their own “personal knowledge management”.”
- Manual, not automatic, for sense-making, Harold Jarche, 5 May 2012
“I prefer simpler tools that force me to think and connect by myself. If it was automatic I wouldn’t think about it much, but that’s what I want to do; think more, not less. As I mentioned in Personal Information management for Sense-making, George Siemens complaint that, “Too many aspects of my sense-making system are manual”, is what I see as a strength of PKM. By keeping sense-making activities “manual”, we are forced to do something.”
- The only knowledge that can be managed is our own, Harold Jarche, 6 April 2012
“.. knowledge management should be about supporting personal knowledge management in networks, a distributed, not centralized, approach”.







