Based in New Zealand, I am Founder and CEO of Litmos, a hosted training system that makes it easier for companies to get started with online training. Over the past 10 years I have worked as a software developer in New Zealand, UK, Australia, & Canada. Working mainly on Software as a Service products during my career, about 3 years ago I saw the opportunity to make an online training system that is easy to use and setup. I am now a keen follower of trends in elearning and online training, and I'm passionate about increasing communication and optimising usability within training systems.

Rich's Top 10 Tools as at 14 July 2008

1. Google Search
   Still the #1 knowledge portal in my book. It's the root of all my searches and often leads off to other useful sites included in this list.
2. Camtasia
   Awesome screencast tool, quick and easy to use.
3. Google Reader
   It's like reading 100 newspapers at once. Goes great with coffee in the morning.
4. Blogger
   Never quite made the move to WordPress or TypePad etc. I've been blogging using blogger for 4-5 years and never had a problem with it. Like any blogging platform its a quick and easy way to get a message out there.
5. Litmos
   Of course i would add this :-) We not only develop and support Litmos we actually use it too. Aside from training staff its become our knowledge base where we store documents and communicate around various topics that we want tracked in one place.
6. Skype
   A must have. Of all the video chat products available, the consistent quality of calls on Skype wins hands down.
7. Wikipedia
   Often top of the list when searching a topic on Google, Wikipedia has all the bases covered.
8. Gmail for Domains/Business
   For years I've used the MS Exchange/Outlook combo and its been great but Gmail for business is awesome. We made the switch about 6 months ago and haven't looked back.
9. LinkedIn
   Great networking tool without the distractions of Facebook. Feel free to look me up at www.linkedin.com/in/richardchetwynd
10. Blip.tv
    A great free video hosting site that from my testing and experience provides the best quality if you're looking for a place to host screencasts.